Cheerful customer service!
Sometimes it seems to take every ounce of patience I can find to deal with “sales” people in retail stores. Retail stores-home of “customer NO service” and “don’t bother me now cause I am texting” behavior has become the norm. We don’t expect smiles or help finding anything in retail stores. We just endure and try to make sure we aren’t over-charged.
My recent visit to Harry’s Farmers Market last weekend was a delightful exception. Harry’s is really part of the Whole Foods chain-but for many of us that opened the doors years ago when Harry’ owned it-that store will ALWAYS be “Harry’s”. We still remember and miss you Harry Blazer!
I wanted to make some comfort food and could not get meatloaf off my mind. So I went by Harry’s to get some of Will Harris’ White Oak Pastures grass fed beef. (Check out this video on Will Harris-White Oak Pastures beef-it’s very interesting). I like to add a few blends of meat like ground pork in my meatloaf. Except they were out of the ground pork brand I buy. Harry’s carries Thompson Farms (Dixie, GA) a free-range pastured pork raised in Georgia. I found someone behind the meat counter and asked when they would have more. He cheerfully said he would check. Turns out he could grind some for me. I felt a little guilty because I only needed 1/2 pound. But it was the way he offered to help me. He was so cheerful-almost like it made HIS day to help me with 1/2 pound of ground pork. They were quite busy at the time-but he had ground and packaged my 1/2 pound pork in a jiff. I wished I had gotten his name-I would certainly give him credit!
When was the last time you were in a store and the employees really wanted to help you? Smiles are powerful gestures and one person’s friendly, helpful assistance for 1/2 pound of ground pork will be on my mind for a long time. It feels good to share my positive experience.
By the way, the meatloaf seemed even more delicious this time! Thanks Harry’s!
Tags: grass-fed, Harry's Farmers Market, pastured beef, pastured pork, Roswell, service, Thompson Farms, White Oak Pastures, Whole Foods, Will Harris
